Please follow these steps to install and activate Ignite Plus on your site:
- Visit the Appearance menu in your admin dashboard
- Click the Add New button at the top of the screen
- Click the Upload Theme button at the top of the screen
- Click the Choose File button and select the ignite-plus.zip file you received after your purchase
- Click the Install Now button
- Once the page reloads, click the Activate link to activate Ignite Plus
Ignite Plus has now been activated on your site.
Now that Ignite Plus has been installed and activated on your site, please follow this tutorial to activate your license key: How to Activate Your License
If you don't find a solution here, please contact us through the Priority Support page.
I don't have a "zipped" version of Ignite Plus
Some browsers, Safari in particular, will automatically unzip the "ignite-plus.zip" file and leave you with an "ignite-plus" folder.
To rezip, right-click the "ignite-plus" folder and click the "Compress ignite-plus" option. This will create a new ignite-plus.zip file you can upload.
I never received a copy of Ignite Plus
Please check your spam folder for an email titled, "Ignite Plus Download & Instructions". There will be a download link at the beginning of that email.
If the email is not present in your inbox or spam folder, please contact us through the Priority Support page.