Please follow these steps to install and activate Apex Pro on your site:
Note: Apex Pro is a plugin that works together with the Apex theme. Please make sure you install and activate first to use Apex Pro.
- Visit the Plugins menu in your admin dashboard
- Click the Add New button at the top of the screen
- Click the Upload Plugin button at the top of the screen
- Click the Choose File button and select the apex-pro.zip file you received after your purchase
- Click the Install Now button
- Once the page reloads, click the Activate Plugin link to activate Apex Pro
Apex Pro has now been activated on your site.
Now that Apex Pro has been installed and activated on your site, please follow this tutorial to activate your license key: How to Activate Your License
If you don't find a solution here, please contact us through the Priority Support page.
I get an error message when I upload Apex Pro
If you received the following message, this is due to uploading Apex Pro through the Themes menu:
"The package could not be installed. The theme is missing the style.css stylesheet."
Apex Pro should be uploaded through the Plugins menu as described in the steps above.
As a plugin, you don't have to worry about any of the issues that come with switching themes. All of the features will be added automatically without disrupting your site.
I don't have a "zipped" version of Apex Pro
Some browsers, Safari in particular, will automatically unzip the "apex-pro.zip" file and leave you with an "apex-pro" folder.
To rezip, right-click the "apex-pro" folder and click the "Compress apex-pro" option. This will create a new apex-pro.zip file you can upload.
I never received a copy of Apex Pro
Please check your spam folder for an email titled, "Apex Pro Download & Instructions". There will be a download link at the beginning of that email.
If the email is not present in your inbox or spam folder, please contact us through the Priority Support page.